Watson Customer Engagement Solution

More than ever before, businesses today are challenged when it comes to effectively engaging with customers, and understanding them and how they use their offerings. In the current scenario, companies strive to use every touch point as an opportunity to engage customers.

IBM Watson Customer Engagement brings a wide range of capabilities for marketing, commerce, and supply chain activities to help retailers understand who their customers are, where they are located, and understand why they are there. Read More...

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