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Sterling Order Management

IBM Sterling Order Management helps enterprises to manage the order fulfillment faster by handling it via a centralized system. The centralized order fulfilment capabilities of IBM Sterling Order management leverages the omni-channel commerce by providing enterprises with a single platform to view inventory, allowing customers to order from anywhere, fulfilling their order from anywhere, and returning order to anywhere. Thus the solution leverages your customer with an unmatched and faster shopping experience, resulting in increased customer satisfaction and loyalty, ultimately generating more business profits for you.

What’s New in IBM Sterling Order Management?

  • Improved Supply & Demand across different channels via a single inventory view, helping to utilize stocks/inventory efficiently on committed delivery dates.
  • More Synchronized, personalized fulfillment channel processes to support various internal or external supplies, and various selling channels.
  • Single source for customers to get accurate and on-time information of their orders
  • Integrated order fulfillment processes across call center, store, and online touchpoints to provide a seamless order fulfillment experience to customers.

How you will Be Benefited?

  • Centralized inventory management
  • Centralized order management
  • Centralized order fulfillment/delivery
  • Reduce markdowns
  • Increased share of wallet
  • Improved customer loyalty
  • Increased inventory turns
  • Helps in making smart decisions on how to fulfil orders effectively
  • Improved profitability & customer satisfaction

Contact Royal Cyber experts to get IBM Sterling Order Management Services being incorporated to your Omni-Channel Retail, and get faster ROI, increased customer satisfaction and loyalty.


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